Inside UTSW - Summer 2012

‘Satisfying’ news: UT Southwestern wins two national patient care awards

UT Southwestern is the nation’s only academic medical center to win two patient satisfaction awards — the Patient Voice Award and the Summit Award for inpatient services — from Press Ganey, a national consulting firm that specializes in health care performance.

Both awards recognize outstanding care provided to patients at Zale Lipshy University Hospital.

“This type of recognition is based directly on feedback from our patients,” says Bruce Meyer, MD, UT Southwestern’s Executive Vice President for Health System Affairs.

Press Ganey selected Patient Voice Award winners based on federal data known as Hospital Consumer Assessment of Healthcare Providers and Systems. The data measure patient satisfaction in areas such as communication with doctors and nurses, responsiveness of hospital staff, pain management, cleanliness, and quietness. Winning hospitals had to score an overall rating in the 90th percentile or higher. UT Southwestern was one of just three winners out of more than 90 eligible academic medical centers.

For the Summit Award, UT Southwestern won for its inpatient services by ranking in at least the 95th percentile every three months for three consecutive years. UT Southwestern was one of only 37 Summit Award winners for inpatient services out of more than 1,000 eligible hospitals.

Learn more about UT Southwestern’s award-winning care at utsouthwestern.edu/press-ganey.

Superior care and professionalism place UT Southwestern nurses in area’s elite

Nearly 20 UT Southwestern nurses have been named among the area’s best in separate lists compiled recently by D Magazine and the Great 100, an organization that honors the 100 leading Dallas-Fort Worth nurses.

Eleven UT Southwestern nurses were chosen as finalists for D Magazine’s inaugural Excellence in Nursing Awards in recognition of superior, patient-centered care, with two winning in their area of medical service.

Eight UT Southwestern nurses were selected to the Great 100 list, which recognizes the contributions of nurses to patient care, research, leadership, education, and community service.

Nurses are selected to the area’s “best” lists from patient, peer, and physician nominations.

For a list and photos of the UT Southwestern nurses honored, visit utsouthwestern.edu/nurse-awards.

University Hospitals get new leader

John Warner, M.D., an interventional cardiologist and Associate Professor of Internal Medicine, has been named Chief Executive Officer for UT Southwestern University Hospitals.

A faculty member since 2003, Dr. Warner has been instrumental in the design and planning of the new, 460-bed William P. Clements Jr. University Hospital, now under construction and slated to open in late 2014.

Dr. Warner received his medical degree from Vanderbilt University and earned an MBA from the Physician Executive Program at the University of Tennessee.