Medical Records

At UT Southwestern Medical Center, our patients’ medical records are kept in accordance with all federal laws relating to privacy and confidentiality. It’s a commitment we take seriously.

As patients are diagnosed and treated, their health information is collected and stored on-site for two years. All other records are securely stored off-site.

If you would like a copy of your medical records, follow the directions on the Requesting Your Record page. 

Please note that there is a fee for processing your medical records request; however, there is no charge for records being sent directly to another healthcare facility or physician for continuation of care.

Please visit the following areas to learn more about our medical records services:

For more information about medical records, please call UT Southwestern University Hospitals and Clinics at 214-645-3030. Choose Option 1, Option 1. You may also email us at